Warranty & Crash Replacement

Gloria Cycling Warranty & Crash Replacement Policy

25-Year Warranty on Titanium Components

Scope:
Gloria Cycling stands behind the quality and durability of its products. We offer a life time warranty on any titanium component we sell, testament to our confidence in our craftsmanship and the longevity of our materials.

Warranty Terms:

  1. Coverage Duration: This warranty lasts for life time from the date of the original purchase.
  2. Components Covered: Only titanium components sold by Gloria Cycling are covered under this warranty.
  3. Eligibility: This warranty is applicable only to the original purchaser of the component. It is non-transferable.
  4. Proof of Purchase: The original purchaser must provide a valid proof of purchase from Gloria Cycling or an authorized Gloria Cycling dealer for the warranty to be valid.
  5. Exclusions: This warranty does not cover:
  • Normal wear and tear.
  • Damage from misuse, lack of maintenance, accidents, or improper installation.
  • Modifications or alterations to the component.
  • Any components that are not made of titanium.
  1. Warranty Claims: In the event of a defect, Gloria Cycling reserves the right to:
  • Repair the defective component.
  • Replace the defective component with the same or a comparable component.
  • Refund the purchase price if neither repair nor replacement is feasible.

Crash Replacement Policy on Titanium Components

Scope:
We understand that accidents happen. While our titanium components are designed to be resilient, should they get damaged due to a crash, we want to help get you back on your bike as soon as possible.

Replacement Terms:

  1. Eligibility: The Crash Replacement Policy is applicable only to the original purchaser of the titanium component. It is non-transferable.
  2. Proof of Purchase: The original purchaser must provide valid proof of purchase from Gloria Cycling or an authorized Gloria Cycling dealer.
  3. Discount Offer: Eligible customers will receive a 50% discount on the price of the item being replaced. This applies only to titanium components.
  4. Duration: The Crash Replacement Policy is valid for the duration of the original 10-year warranty period of the component.
  5. Exclusions:
  • Components damaged from misuse, lack of maintenance, or improper installation.
  • Modifications or alterations to the component.
  • Any components that are not made of titanium.
  1. Process: To initiate a crash replacement claim:
  • Contact Gloria Cycling’s customer service.
  • Provide details of the crash and damage incurred.
  • Submit the necessary proof of purchase.

General Provisions:

  • All warranty and replacement claims must be processed through Gloria Cycling’s official channels.
  • Shipping and handling fees for warranty and crash replacement returns/shipments may be the responsibility of the customer.
  • Gloria Cycling reserves the right to modify this policy without prior notice.

For further details or to initiate a claim, please contact Gloria Cycling’s customer support.

25-Year Warranty on Titanium Components

Scope:
Gloria Cycling stands behind the quality and durability of its products. We offer a 25-year warranty on any titanium component we sell, testament to our confidence in our craftsmanship and the longevity of our materials.

Warranty Terms:

  1. Coverage Duration: This warranty lasts for twenty five (25) years from the date of the original purchase.
  2. Components Covered: Only titanium components sold by Gloria Cycling are covered under this warranty.
  3. Eligibility: This warranty is applicable only to the original purchaser of the component. It is non-transferable.
  4. Proof of Purchase: The original purchaser must provide a valid proof of purchase from Gloria Cycling or an authorized Gloria Cycling dealer for the warranty to be valid.
  5. Exclusions: This warranty does not cover:
  • Normal wear and tear.
  • Damage from misuse, lack of maintenance, accidents, or improper installation.
  • Modifications or alterations to the component.
  • Any components that are not made of titanium.
  1. Warranty Claims: In the event of a defect, Gloria Cycling reserves the right to:
  • Repair the defective component.
  • Replace the defective component with the same or a comparable component.
  • Refund the purchase price if neither repair nor replacement is feasible.

Crash Replacement Policy on Titanium Components

Scope:
We understand that accidents happen. While our titanium components are designed to be resilient, should they get damaged due to a crash, we want to help get you back on your bike as soon as possible.

Replacement Terms:

  1. Eligibility: The Crash Replacement Policy is applicable only to the original purchaser of the titanium component. It is non-transferable.
  2. Proof of Purchase: The original purchaser must provide valid proof of purchase from Gloria Cycling or an authorized Gloria Cycling dealer.
  3. Discount Offer: Eligible customers will receive a 50% discount on the price of the item being replaced. This applies only to titanium components.
  4. Duration: The Crash Replacement Policy is valid for the duration of the original 10-year warranty period of the component.
  5. Exclusions:
  • Components damaged from misuse, lack of maintenance, or improper installation.
  • Modifications or alterations to the component.
  • Any components that are not made of titanium.
  1. Process: To initiate a crash replacement claim:
  • Contact Gloria Cycling’s customer service.
  • Provide details of the crash and damage incurred.
  • Submit the necessary proof of purchase.

General Provisions:

  • All warranty and replacement claims must be processed through Gloria Cycling’s official channels.
  • Shipping and handling fees for warranty and crash replacement returns/shipments may be the responsibility of the customer.
  • Gloria Cycling reserves the right to modify this policy without prior notice.

For further details or to initiate a claim, please contact Gloria Cycling’s customer support.